Refund policy

At AM Auto Zone, customer satisfaction is our priority.

Product Inspection

Please inspect your order at the time of delivery. If you receive a damaged, defective, or incorrect item, contact us within 24 hours of receiving your order.

Returns

If you are not satisfied with your purchase, you may request a return within 7 days of delivery.

To be eligible for a return:

* The product must be unused and in its original condition.
* All original packaging, accessories, and labels must be included.
* Proof of purchase (receipt or order confirmation) is required.

Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5–7 business days.

Warranty

Products that include a warranty will be clearly marked on the product page.

* A Warranty Receipt will be provided with eligible products.
* Please keep the warranty receipt safe, as it is required for any warranty claim.
* If a product develops a manufacturing fault during the warranty period, it can be repaired or replaced according to the warranty terms.
* Physical damage, misuse, water damage, or unauthorized repairs are not covered under warranty.

Non-Returnable Items

The following items cannot be returned:

* Products damaged due to misuse or improper installation.
* Products without original packaging or proof of purchase.
* Clearance or sale items (unless damaged or defective).

Contact Us

If you have any questions regarding returns, refunds, or warranty claims, please contact our customer support team before sending any item back.

Thank you for shopping with AM Auto Zone!